This has been going on for at least 24hrs. Thank you for being an Xfinity customer. Please try again later. Why am not able to use Xfinity streaming app on my Roku - get above message after authorization. Other apps on same Roku work fine. Can you confirm are you able to log into the stream app on your other devices, phone, computer, tablet etc. Do you get any error code on the page as well? If you have questions on anything tech-related, feel free to contact me.
Name required. Email will not be published, required. Automated page speed optimizations for fast site performance. And after quite a bit of time with the app, I can for sure tell you this- Roku devices do support the Xfinity streaming app, provided you meet the necessary requirements and if you are located in a serviceable location.
Here's how you too can avail the services of your Xfinity cable TV using the Xfinity app on your Roku: Basic Requirements for Xfinity Stream App to work with Roku Before you can install and stream your favorite shows and watch live TV on your Roku through the Xfinity Stream app, there are a few requirements you need to meet: 1. Xfinity Subscription The first and foremost requirement is that you need to have an Xfinity internet and TV subscription for accessing the Xfinity App.
Xfinity offers a range of subscription plans for your internet and TV needs. Check for compatibility Not all Roku devices may be compatible with the Xfinity app.
Older devices may have problems with the app not showing in the channel store. This is because your device may not be updated to a compatible version. Roku Ultra , Roku Express , Roku Premiere , Roku 2 Roku 3 , , Roku 4 Roku Streaming Stick , Roku Sound Bar On the Home screen,navigate and click on Settings..
Select Systems. Many channels on Roku are developed and maintained by the channel provider themselves. View solution in original post. I had a tech here to check other things he also spoke with support with no help.
He did say if roku stick in another room is working then put that in roku tv HDMI till resolved. So I did yesterday morning and of course had to re-authorize but it went through. Because it was in another room? The problem started about 6 or 7days ago, Also, at that time I also added a new email and made it primary. I notified Roku and they changed to my new email. I took out the roku stick and thought why don't I try my previous email which isn'y primary anymore It Worked so wish I thought of that a week ago.
Also, you are right Xfinity but they kept telling me it was a roku problem. You do need a Comcast video subscription. Also, you must be on your home Comcast Internet, and your modem must be properly linked to your TV and Internet account.
I have also had occasional issues where overnight 'maintenance' outages cause some database to get confused and I have to reboot the modem to get Comcast services to work mail and other stuff also will not work until the reboot.
I have Xfinity internet and tv service, and my TV is in my living on my home network. I spoke with customer service reps at Xfinity and after over an hour, they told me it was an issue with Roku and I needed to contact them. That's strange because I've used my account to authenticate plenty of apps in my TV and they all work fine; the only one I'm having issues with is the Stream app.
It's especially frustrating because up until a week or two ago, that app was working perfectly fine. That did the trick finally! I deleted and re-installed the app four or five times to no avail, restarted the TV multiple times, but it must be the order of uninstall, restart, re-install that did it!
Thank you! We have been using Xfinity Stream for 2 years. It occasionally required reauthorization but that always worked until now.
0コメント